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    • Home
    • QCOL News
    • QCOL Services
      • Internet
      • Video/TV
      • Streaming
      • QCall Voice
      • Triple Play Bundles
      • Domain Services
      • Backup Services
      • Managed Devices
      • Sign Up!
    • QCOL Member Services
      • Pay Your Bill
      • Email Billing
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      • Watch TV Everywhere
      • QCOL Billing
      • QCOL Tech Support
      • Speed Test
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    • Pay Your QCOL Bill
  • Home
  • QCOL News
  • QCOL Services
    • Internet
    • Video/TV
    • Streaming
    • QCall Voice
    • Triple Play Bundles
    • Domain Services
    • Backup Services
    • Managed Devices
    • Sign Up!
  • QCOL Member Services
    • Pay Your Bill
    • Email Billing
    • WebMail
    • Watch TV Everywhere
    • QCOL Billing
    • QCOL Tech Support
    • Speed Test
    • Privacy Policy
  • Pay Your QCOL Bill
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Other Services and Fees

Service Fees

Installation/Activation Fee

as quoted

Varies based upon services ordered and term commitment.

Service Charge (per hour)

$35 ea.

Additional Outlet

$10 ea.

Reactivation Fee

$30 ea.

Non-pay disconnect

NSF Fee

$30 ea.

Non-pay disconnect

Account Change Fee

$30 ea.

Transfer of an active customer from one name to another without changing any services. Must be requested prior to service disconnect.

Postal Mail Billing Fee

$2

No charge for email billing.

Extended Reach Fee (per pole)

$2 ea.

QCOL is billed by the utility pole owners for every pole we attach our fiber to. If your service location is remote and/or beyond our main fiber line we charge this monthly fee per pole to help cover these additional costs. 

Research/Administration Fee (per hour)

$35

In the event that a customer request detailed records beyond what is provided on the monthly statement we will charge this fee for the time we spend researching and generating and supplying the requested documents.

Late Fee

1.5% per month.

QCOL bills are considered late if payment is not received by the 10th of the month. Minimum late fee is $.50 per month.

All prices are monthly unless stated otherwise. E911, State, Fed, FCC & Local Franchise Fees may apply. Services are subject to be deactivated at any time for any past due balance. A reactivation fee will be charged to all deactivated accounts/services. No additional notice will be given. No credits will be issued for deactivated periods due to non-pay disconnects. Account must remain in good standing to receive discounted package pricing. Account must be in good standing to add additional services or packages. No refunds under $5.00 will be processed.

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QCOL Inc

213 Main St Markleysburg PA 15459

724-329-1121

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